Ai Frame (Powered by Heritage Fashion L.L.C.-FZ)

Privacy Policy
Last Updated : 17/01/2025

This Privacy Policy (the “Policy”) explains how Heritage Fashion L.L.C.-FZ (“Heritage,” “we,” “us” or “our”) collects, uses, stores, and discloses personal data when you use the Ai Frame services (the “Platform” or “Ai Frame”). By accessing or using Ai Frame, you confirm that you have read and understood this Policy and agree to our data practices. If you do not agree, please do not use Ai Frame.

1. Who We Are

We are Heritage Fashion L.L.C.-FZ, a limited liability free zone company organized under the laws of the United Arab Emirates, with our registered address at: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

If you have any questions or concerns about this Policy, or about how we handle your data, you may contact us at:

Email : support@aiframe.app
Address : Heritage Fashion L.L.C.-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

2. Information We Collect

2.1 Information You Provide Voluntarily

1. Account Registration Data

When you sign up for Ai Frame, we may ask for your name, email address, and other basic contact information.

You may also choose to provide additional profile information.

2. Payment Information

When you subscribe to a paid plan, we collect necessary payment details (e.g., partial credit card information) via our third-party payment processor (Stripe).

We do not store your full payment card details on our servers.

3. User Content

We collect images, text prompts, and related files you upload to Ai Frame for generating fashion model pictures.

You are responsible for ensuring you have the rights or permissions to share such content.

4. Customer Support

If you contact us for support or send inquiries via email or our contact forms, we collect the information you share with us (e.g., your name, email, and the content of your message).

2.2 Information We Collect Automatically

1. Usage Data

We may collect data about your interactions with Ai Frame, such as the pages you visit, the features you use, and the dates/times of your visits.

2. Device & Log Information

We may automatically receive information from your device and browser, such as IP address, operating system details, browser type, and referring URLs

3. Cookies & Similar Technologies

We (and our third-party partners) use cookies, beacons, and similar technologies to enhance your experience, analyze usage, and deliver relevant ads. You can control cookie preferences through your browser settings, though disabling cookies may limit some functionalities of Ai Frame.

3. How We Use Your Information

We may use the personal data we collect for the following purposes:

1. Providing the Service

To create and maintain your user account.

To generate AI fashion model images based on your uploads and prompts.

2. Payment & Billing

To process subscription payments via our payment processor (Stripe).

To send you invoices, receipts, and payment reminders.

3. Service Improvement & Analytics

To analyze usage and user behavior, enabling us to optimize and improve the Platform’s performance and features.

To develop new services, features, and functionalities using aggregated or anonymized data.

4. Customer Support & Communication

To respond to your inquiries, support tickets, or comments.

To send you administrative notifications, security alerts, or service updates.

5. Marketing & Promotional Content

To send you offers, newsletters, or other promotional materials, where permitted by law. You can opt out at any time by clicking the “unsubscribe” link or contacting us at [support@aiframe.app].

6. Legal Compliance & Enforcement

To comply with applicable laws and regulations, or to respond to lawful requests for information.

To enforce our Terms & Conditions, investigate potential violations, and protect the rights, property, or safety of Heritage, our users, or the public.

4. Sharing & Disclosure of Information

We do not sell or rent your personal data to third parties. However, we may share data in the following situations:

1. Service Providers & Processors

We use third-party vendors to operate certain aspects of Ai Frame (e.g., AWS for hosting, Stripe for payment). These providers may have access to personal data when needed to perform services on our behalf, subject to contractual obligations regarding confidentiality and data security.

2. Business Transactions

If we undergo a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction, subject to the acquirer’s commitment to honor this Policy or provide notice before any policy changes

3. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Protection of Rights & Safety

We may share information when we believe it is necessary to protect the rights, property, or safety of Heritage, our users, or the public, or to detect, prevent, or address fraud or security issues.

5. With Your Consent

We may share your personal data for other purposes if you expressly consent to such disclosure.

5. International Data Transfers

Because we use Amazon Web Services (AWS) and other third-party providers that may have servers located outside the United Arab Emirates, your data may be transferred to and stored in countries outside of your home jurisdiction. We take appropriate measures to ensure that international data transfers comply with applicable data protection laws and that your data remains protected under standards comparable to those required in your jurisdiction.

6. Data Security & Retention

1. Security Measures

We use reasonable technical and organizational measures (e.g., encryption in transit, secure hosting environments) to safeguard your data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security

2. Data Retention

We retain personal data only for as long as it is needed to provide the Platform and fulfill the purposes outlined in this Policy (unless a longer retention period is required or permitted by law).

User Content (e.g., uploaded images) may be stored for as long as your account remains active, or until you delete them from the Platform.

7. Children’s Privacy

Ai Frame is not intended for use by children under the age of [16/18], and we do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal information, please contact us at [support@aiframe.app], and we will take steps to delete such information as soon as possible.

8. Your Choices & Rights

Depending on your jurisdiction, you may have the right to:

2. Delete & Erase

Request the deletion of your personal data, subject to certain exemptions (e.g., legal obligations).

3. Withdraw Consent

Where we rely on consent for processing, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal

4. Opt Out of Marketing

You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in such emails or contacting us at [support@aiframe.app].

To exercise any of these rights, please contact us at [support@aiframe.app]. We will respond to your request within a reasonable timeframe, as required by applicable law.

9. Cookies & Tracking Technologies

1. Cookies

Cookies are small data files placed on your device. We use them to recognize your browser, remember your preferences, and improve your experience.

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some Platform features may not function properly without cookies

2. Analytics Services

We may use third-party analytics services (e.g., Google Analytics) that use cookies and similar technologies to collect and analyze information about Platform usage. These services may also collect information about your use of other websites, apps, and online resources

10. Updates to This Privacy Policy

We may update this Policy from time to time to reflect changes in our data practices or legal requirements. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on Ai Frame. Your continued use of Ai Frame after the effective date of the updated Policy constitutes your acceptance of the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:

Heritage Fashion L.L.C.-FZ

Meydan Grandstand, 6th Floor

Meydan Road, Nad Al Sheba

Dubai, U.A.E.

Email : [support@aiframe.app]

By using Ai Frame, you acknowledge that you have read, understood, and agree to this Privacy Policy.